We do not ask you to disclose any more information than is reasonably necessary to enable you to participate in an activity on our web site and to improve the web site or our communications.
It is important to us at Sunslicker that we communicate with you efficiently with useful and engaging content relevant to your order. We adhere to the guidelines as stated by the Information Commissioners Office In accordance with the regulations for GDPR.
We strive to offer a high level of service and believe through communicating our customers can benefit from excellent customer service.
We respect that our customers view communications differently so below we detail how we like to communicate with our customers.
When you want to participate in activities with us and on our website, we treat all information confidentially.
If Placing an order or registering as a customer on this web site you are giving explicit consent for your details to be used solely for the purpose of completing orders. Please be assured that we do not disclose any customer information to any third parties. Information you provide is held by us electronically and Under no circumstances will your details be used for any other purpose. We do not store any debit or credit card details.
Tel – 07624205661
Order Confirmation –
Once you have placed your order online, we will send a confirmation message to the email address you have provided. When the order has been shipped, you will receive a further email message.
Dispatch Time – All of the products featured on our website are available from stock. Orders can only be placed online and are dispatched within two working days of receiving cleared payment. Orders placed on Friday, Saturday or Sunday are dispatched on the following Monday or Tuesday. In the rare event of any delay occurring, we will contact you directly.
Delivery Time – All orders sent within the UK sent by Royal Mail 1st Class (Signed For), please allow at least 7 days for delivery. Orders sent by Royal Mail Standard Parcels are delivered in 2-7 days. Proof of postage can be provided on all dispatched orders. Note: This does not cover lost items
International Orders – Orders sent within Europe by standard airmail are normally delivered within 5-15 working days. Please note that delivery times quoted are approximate and can be subject to delay. International airmail is not a trackable service but it does require a signature when delivered. If you require a tracking number for your order, please use the contact form prior to ordering. Proof of postage can be provided on all dispatched orders. Note: This does not cover for lost items
Prices & Payments – All prices displayed on our website are GBP we only accept this currency through Paypal.
Returns – If you are not totally satisfied with your purchase for any reason, please contact us by telephone or e-mail within 2 days of receipt and we will do our utmost to resolve the matter to your satisfaction. If returning goods, we strongly recommend that you obtain proof of postage in case the items aren’t delivered to us for any reason. We will only consider any refund once the goods have been safely received and fully inspected.
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